We hired this company to move all of our belongings from a storage facility into our new home. There were 5 young men who were the movers. 2 of the movers had a bad attitude from the beginning. We moved into a 2 story home. Whenever any furniture had to go upstairs, the 2 movers with a bad attitude would roll their eyes. Also, they scuffed up our door frame and floor and some of the furniture without any offer to have the company touch it up. In addition, they did not use dollies which would have made their job a lot easier. Instead, they used straps around heavy items. When I booked this company, I was told that they would assemble the beds, but they did not. 2 of the younger movers with good attitudes ended up staying to assemble the beds and we paid them extra to do this. I called the company later and was told that these movers should have assembled the beds as part of the move.
We paid A LOT of money for this move. The workers should have had a better attitude and better respect for our property. The quality of the move itself was overall good, but I would recommend more professionalism by the movers.